Quality Management

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Consistency and Precision

Client satisfaction is the main priority of every Challenger employee. We are committed and focused on the goal of delivering the highest quality products & services.

To demonstrate this commitment to quality, Challenger has obtained ISO 9001:2015 certification which forms the basis of Challenger’s Quality Management System.

Challenger’s philosophy is about striving for continuous improvement, enhancing communication and feedback from our clients, and ensuring staff have a clear understanding of project requirements.

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Our Principles

Challenger’s Quality System was implemented with the following principles:

  • Work closely with our clients to establish the highest quality standards.
  • Communicate those standards throughout Challenger and track key performance metrics.
  • Establish and implement effective quality control procedures in order to protect the integrity and reputation of the business.
  • Train our staff so they understand their responsibilities under quality management. Continuously monitor staff training needs.
  • Analyze projects to ensure efficient use of company resources and strive to improve processes and project delivery.

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