Client satisfaction is the main priority of every Challenger employee. We are committed and focused on the goal of delivering the highest quality products / services and exceeding customer expectations.
To strengthen and demonstrate its commitment to Quality, Client Satisfaction and Continuous Improvement, Challenger has obtained ISO 9001:2015 certification which will form the basis of Challenger’s Quality Management System.
Challenger’s quality management philosophy calls for continuous improvement based on enhanced communication and feedback from our clients and staff ensuring we all clearly understand the customers’ requirements.
Challenger’s Quality System was implemented with the following principles: