Superior Service & Project Delivery
Understanding Your Needs
Our service philosophy begins with our belief that a project must be founded upon a thorough understanding of our client’s needs in order to ultimately be successful. We also believe that effective communication is the foundation for a successful working relationship.
Right from the time we receive your request, we consult with you to develop a common understanding of your project’s objectives, benchmarks, and potential unknowns in order to clarify the project scope and ensure your project gets started on the right foot.
Establishing a Cohesive Project Team
We appreciate the importance of staff continuity to efficient and consistent service. As standard practice, we do our best to keep the same team members on the project from beginning to end.
We assign a single point of contact for each project, with dedicated field and office technical staff reporting to them to ensure optimum efficiency. All plans and deliverables are quality-checked by a fresh set of eyes to ensure quality and accuracy.
Senior staff take project management training from PSMJ Resources to ensure accountability on project budgets and timelines.
Finding Solutions to Serve you Better
Challenger uses a highly client-centric approach to project delivery, tailored to the unique needs of each of our clients.
As we get to know you and your company, we also seek to offer fresh ideas and solutions to challenges you may be facing in your business.
We regularly evaluate ourselves and continuously strive to improve. Whether it’s deploying new technologies or refining project workflows, we look for the best methods to deliver high-quality services consistently and efficiently.